All the troubles or any inquiry arising in processing your requests are
responded and resolved online here. Choose the topic most closely
related to your question and click the appropriate link for the answer
or more broad reference on the subject.
We understand that making purchases online involves a great deal of
trust on your part; we take this trust very seriously, and make it our
highest priority to ensure the security and confidentiality of the
personally identifiable information you provide us.
Click here to read our privacy
After a business day since you place an order at WelcomeToVietnam, you
can view the status of your order online anytime by going to our
track order page.
Click here to view track order page
Your rights and limitation on using our site.
Got a question for us? We receive many queries from customers, which may
include your problem about the account, trip, payment, billing, etc.
Click here to get FAQs and find the answer
In case our online Customer Service does not completely meet your
enquiry, contact us at: